Initial Assessment
We begin with a sensitive and respectful assessment of the property to understand its condition, determine the extent of hoarding or contamination, and identify any safety risks. This may include concerns such as mould, structural issues, pests, biological hazards or blocked access areas. The assessment allows us to plan the safest and most effective cleaning approach while considering the needs of the occupant or family.
Safety Preparation
Before cleaning begins, appropriate safety measures are put in place. This can include the use of personal protective equipment, ventilation setup, hazard awareness and contamination controls. These steps ensure that both our team and the property remain safe throughout the process, especially in environments affected by waste, rot, pests, or biohazard concerns.
Sorting and Item Handling
Belongings are handled carefully and respectfully. Salvageable items are identified and separated, while damaged, unsafe or contaminated items are prepared for disposal. Where needed, we can work with family members, carers or property managers to ensure decisions align with personal, emotional or legal requirements.
Waste and Material Removal
Accumulated rubbish, debris, damaged items and contaminated materials are removed discreetly and efficiently. This stage often makes the biggest visual difference, restoring access to rooms, improving air quality and reducing immediate health risks. All waste is removed without drawing attention to the property or occupants.
Deep Cleaning and Sanitation
Once the space has been cleared, the property undergoes thorough cleaning and sanitation. Kitchens, bathrooms, flooring, walls and living spaces are cleaned to remove grime, bacteria and residue. If required, odour treatment, disinfection and HEPA air filtration are used to further improve hygiene and indoor air conditions.
Restoring a Safe and Liveable Environment
The final outcome is a home returned to safe, functional and hygienic condition. Rooms become usable again, access ways are clear, surfaces are clean, and the property is suitable for living, sale, rental or handover. Our focus is always to deliver a respectful transformation without judgement or exposure.